Jul 11, 2017
How to Combat Low Product Registration Rates
They're crucial, but often overlooked. It's time to take action and increase your product registration rates using these easy best practices.
Jun 22, 2017
5 Must-Know Customer Support Stats
In a super-connected, hyper-informed world, customer support as we know it is rapidly evolving. Here's how you can keep up with your customers' needs
Jun 15, 2017
The Importance of Mobile in Customer Experience
Smartphones have completely changed the way that brands interact with customers. Learn more about how mobile can make or break your customer experience.
Apr 6, 2017
The Missing Link in Your Tech Implementation Plans: An Outside-In Perspective
Does technology implementation in your business seem overwhelming? Our free guide explores a different approach that yields major results with less work.
Mar 27, 2017
Ready to Revamp Your Customer Experience? Get Out the Map!
Customer Journey Mapping isn't a new concept, but we have a few reasons you may want to revisit it (hint: happier customers, increased sales, and more!)
Feb 7, 2017
What's More Important Than Big Data? Actionable Insights
Big data is just a building block for something much more important to your business’ success–Actionable Insights. Learn how to find actionable insights.
Jan 5, 2017
New Year's Resolution Time! Think BIG, Start Small
It's easy to get overwhelmed with your business' lofty New Year's resolutions, but there are huge benefits that can come from starting small. Learn how:
Nov 22, 2016
Team Lumavate Update: Lots to be Thankful For
From helping manufacturers enhance their customer experience to volunteering together, Team Lumavate is taking time to reflect on all that it's thankful for
Nov 10, 2016
Does Anyone Actually Still Use QR Codes?
Why did QR codes seemingly come and go so quickly? We think we know the answer. Read more to find out why we think they're worth saving.
Nov 8, 2016
The Consequences of Not Keeping Up
Technology is fast-paced, but what happens when a company fails to keep up? Read about this household name brand's challenges when they did just that.
Oct 31, 2016
How Proactive Customer Experience Can Fix Scary Customer Service
Spooked by bad customer service? Learn about how focusing on customer experience can be an automatic win for your customer service woes.