Lumavate’s Blog on Product Experience Management (PXM)

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Nov 8, 2016

The Consequences of Not Keeping Up

Technology is fast-paced, but what happens when a company fails to keep up? Read about this household name brand's challenges when they did just that.

Oct 31, 2016

How Proactive Customer Experience Can Fix Scary Customer Service

Spooked by bad customer service? Learn about how focusing on customer experience can be an automatic win for your customer service woes.

Oct 26, 2016

The Rise and Fall of the Mobile App

The app economy seems to be reaching its peak, but read about why many mobile users are experiencing app fatigue, and what many are turning to instead.

Oct 17, 2016

We Sell Change

Read about team member Steve Brennan's in-flight elevator pitch revelation and learn about how Lumavate can help bring change to your business.

Oct 14, 2016

Team Lumavate Update: Teamwork Gets the Big Win

Team Lumavate pushed its critical thinking skills to the limit with the ultimate team building task: an escape room. Did we escape?

Oct 10, 2016

A Call to Eliminate the Noise in Product Information

In the Information Age, customers can be overwhelmed by how to access relevant product information. We say: give them everything they need and nothing more.

Oct 6, 2016

The Water Cooler: Customer Experience Day Edition

Did you participate in the #CXDay celebrations this week? Here are some of our favorite customer experience industry trends, articles and resources.

Oct 3, 2016

Tomorrow's Market Belongs to Smart Manufacturers

Discover the huge payoffs of investing in smart technologies like IoT, and learn how to get started in implementing them in your business.

Sep 20, 2016

IMTS Round-Up: 5 Technological Engagement Tools that Caught Our Eye

From robo-baristas to QR codes and everything in between, here's what you can learn about customer engagement from IMTS 2016.

Aug 30, 2016

The Era of the Smart Machine is Upon Us

Smart Machines are becoming the norm in today's manufacturing market, so how can your company begin making strides toward IoT implementation?

Jul 22, 2016

From the CEO: Growing Indy's Tech Community with the Orr Fellowship

We're proud to partner with the Orr Fellowship and host two talented fellows. Learn more about Lauren Hlavin and Aidan Baldwin and their roles with us.

Jul 12, 2016

How Lumavate Can Transform Your Customer Experience Journey

Imagine every moment of your Customer Experience Journey including meaningful and proactive interactions with your brand and product. Lumavate can help.

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