Nov 22, 2016
Team Lumavate Update: Lots to be Thankful For
From helping manufacturers enhance their customer experience to volunteering together, Team Lumavate is taking time to reflect on all that it's thankful for
Nov 10, 2016
Does Anyone Actually Still Use QR Codes?
Why did QR codes seemingly come and go so quickly? We think we know the answer. Read more to find out why we think they're worth saving.
Nov 8, 2016
The Consequences of Not Keeping Up
Technology is fast-paced, but what happens when a company fails to keep up? Read about this household name brand's challenges when they did just that.
Oct 31, 2016
How Proactive Customer Experience Can Fix Scary Customer Service
Spooked by bad customer service? Learn about how focusing on customer experience can be an automatic win for your customer service woes.
Oct 26, 2016
The Rise and Fall of the Mobile App
The app economy seems to be reaching its peak, but read about why many mobile users are experiencing app fatigue, and what many are turning to instead.
Oct 17, 2016
We Sell Change
Read about team member Steve Brennan's in-flight elevator pitch revelation and learn about how Lumavate can help bring change to your business.
Oct 14, 2016
Team Lumavate Update: Teamwork Gets the Big Win
Team Lumavate pushed its critical thinking skills to the limit with the ultimate team building task: an escape room. Did we escape?
Oct 10, 2016
A Call to Eliminate the Noise in Product Information
In the Information Age, customers can be overwhelmed by how to access relevant product information. We say: give them everything they need and nothing more.
Oct 6, 2016
The Water Cooler: Customer Experience Day Edition
Did you participate in the #CXDay celebrations this week? Here are some of our favorite customer experience industry trends, articles and resources.
Oct 3, 2016
Tomorrow's Market Belongs to Smart Manufacturers
Discover the huge payoffs of investing in smart technologies like IoT, and learn how to get started in implementing them in your business.
Sep 20, 2016
IMTS Round-Up: 5 Technological Engagement Tools that Caught Our Eye
From robo-baristas to QR codes and everything in between, here's what you can learn about customer engagement from IMTS 2016.