Resource Center

Jul 11, 2017

Four Best Practices to Increase Your Product Registration Rates

Product registration is a key component of the customer journey, but many consumers today are not registering their products. In fact, a recent report by the University of Michigan found that only 6 percent of consumers always complete their product registrations.

Jun 22, 2017

5 Must-Know Customer Support Stats

In a super-connected, hyper-informed world, customer support as we know it is rapidly evolving. Here's how you can keep up with your customers' needs

Jun 22, 2017

Five Must-Know Customer Support Stats

The best way to obtain customer information is through product registration during the initial product purchase. That’s why it’s critical to make product registration as easy as possible. We recommend using a text in or QR code to provide customers with access to your product registration form and have it go directly to an onboarding experience specific for the product they purchased.

Jun 15, 2017

The Importance of Mobile in the Customer Experience

Technology has completely changed how consumers interact with brands and the rise of the smartphone has made this more important than ever before.

Jun 15, 2017

The Importance of Mobile in Customer Experience

Smartphones have completely changed the way that brands interact with customers. Learn more about how mobile can make or break your customer experience.

Jun 6, 2017

BlueBird Turf Experiences a 16% Increase in Sales

BlueBird Turf unveiled their innovative customer experience initiative, BlueBird Assist, at their most important show of the year and the rental industry’s premier event: the American Rental Association’s Rental Show. Powered by Lumavate,

Apr 6, 2017

The Missing Link in Your Tech Implementation Plans: An Outside-In Perspective

Does technology implementation in your business seem overwhelming? Our free guide explores a different approach that yields major results with less work.

Mar 27, 2017

Ready to Revamp Your Customer Experience? Get Out the Map!

Customer Journey Mapping isn't a new concept, but we have a few reasons you may want to revisit it (hint: happier customers, increased sales, and more!)

Mar 3, 2017

Lumavate Raises $2M in Series Seed Funding Round

Mar 2, 2017

TechPoint Nominates Lumavate as “New Startup of the Year” for 18th Annual Mira Awards

Mar 2, 2017

LUMAVATE IN THE NEWS: Don Brown leads $2M funding round in Carmel tech firm

Feb 7, 2017

What's More Important Than Big Data? Actionable Insights

Big data is just a building block for something much more important to your business’ success–Actionable Insights. Learn how to find actionable insights.