Collect and Manage Data With Forms
Build forms and pass data directly into your existing system of record for product registrations, leads, mobile opt-ins, surveys, and more.
Build forms and pass data directly into your existing system of record for product registrations, leads, mobile opt-ins, surveys, and more.
Our platform makes it easy for you to quickly build forms for any business use case and have the data directly sent into your system of record. Check out some of our best-in-class templates designed for common form use cases.
Increase your product registration rates by simplifying the process for customers to submit their contact information.
Add mobile messaging as a channel in your marketing strategy and make it simple for customers to opt-in to receive text messages from your brand.
Capture leads for your sales team 24/7/365 and have the leads automatically sent to your system of record.
Make it simple for your customers to send in the rebate for their product and have the data sent to your tech stack.
Capture more warranty registrations by making it easy for customers to submit their warranty registration and have it sent to your system of record.
Enable customers to track product usage and send them maintenance recommendations based on usage.
Launch a NPS survey in only a few minutes and know where you stand with your customers.
Allow customers to easily opt-in to receive marketing emails from your brand.
Make it simple for your customers to easily register for your upcoming event.
Capture real-time feedback from your employees on a variety of topics and send the data directly into your system of record.
Streamline the process for your field service technicians to collect product information, troubleshoot, and more with an interface aligned to your processes.
Increase how often your sales team updates your CRM by creating a digital experience that is truly customized to your sales process.
The standard printed product registration card included in product packaging doesn't work anymore. Consumers don’t want to fill it out or take the time to drop it in the mail. Instead, it usually ends up in the trash without your brand capturing their valuable contact information. It’s time to ditch the printed product registration card and go digital. Using Lumavate, you can tie a QR code, NFC tag, or text to your product packaging that immediately takes new customers through an online product registration process resulting in more registrations for your business.
One of the best ways to connect with your customers is via SMS messages. With an open rate of 98 percent, text messaging far surpasses the engagement rates of any other marketing channel. Our platform makes it simple to drive text message opt-ins for your business, automatically handles the required double opt-in confirmation, and allows you to send real-time or scheduled texts to your subscribers.
Your digital experiences need to be a lead generation magnet for your sales team and constantly send leads directly to your customer relationship management (CRM) 24/7. With Lumavate, we make it extremely easy for you to incorporate reusable lead registration functionality into your digital experiences and have the data sent automatically into your system of record.
A rebate tied to a new product purchase can be a compelling reason for customers to purchase your product. This means that the rebate submission process is often one of the first interactions your customer has with your brand post-purchase and a clunky rebate submission process can quickly create a negative impression. Using Lumavate, you can create an easy rebate submission process for customers that feeds directly into your system of record.
Your company’s product warranty has a set time period where the warranty covers designated items for the product and the start of this time period is often based on the date of purchase. This means you need customers to submit their warranty registration shortly after purchase so you can communicate with them and know when their warranty expires. The only way to encourage customers to fill out your warranty registration is by making the process extremely simple and dynamically pull in information such as the model number, serial number, and more. With our platform, you can provide your customers with a highly-personalized warranty registration process that allows them to submit this information in only a couple minutes.
If your product requires maintenance to ensure it operates properly, then you likely have a recommended maintenance schedule that is shared with customers. The problem? Most customers often forget about this maintenance schedule given their busy lives. That’s why providing a way for your customers to track their product usage can be extremely helpful because it enables you to send real-time maintenance reminders based on actual product usage. It’s another great way to stay connected with your customers and continue to provide value long after the initial product purchase.
Your customers are constantly providing feedback on their experiences with your business and products. This can range from social media posts to online reviews to customer support calls and more. While all of these avenues are great ways for customers to share feedback, every company needs to measure their net promoter score (NPS) on a regular basis. Using Lumavate, you can easily use our NPS Customer Survey Template to quickly create and launch a customer survey that can be used at key moments in the customer journey.
Email is the most common channel for customer communications which is why it’s imperative to make the email opt-in process as seamless as possible for your customers. Our platform makes it simple to collect email opt-ins as a standalone landing page or included in any other type of digital experience such as a microsite, mobile apps, portal, and more.
You’ve locked-in the date, speakers, and location. Now it’s time to drive registrants for your event. Using Lumavate, you can create a reusable event registration form that sends event registrant data directly into your system of record. Then, you can use this event registration form as a standalone experience or included in other experiences empowering you to drive event registrations from anywhere.
The competition for talented employees has never been more intense which makes it critical that you know how your employees feel about your company at all times. One of the best ways to capture this information is through an employee survey that is sent out at various times throughout the year to keep your pulse on employee feedback. Our platform allows you to create a standalone employee survey experience or include it in another employee digital experience such as your internal communications app, employee onboarding, etc.
Every day your team is in the field helping customers with their technical issues, collecting product information to prep for new product installation, replacing worn parts, and so much more. They have a lot going on and need an easy way to access their assigned projects and relevant training materials which often rely on disparate tech stacks. This can cause your field team to spend more time finding information and updating various systems than actually helping your customers in the field. With Lumavate, you can create a unified front-end for your field service team that is aligned to their needs and seamlessly integrates with all of your tech stacks so they always have the latest information at their fingertips.
No matter what customer relationship management (CRM) system you use, it’s highly likely that you struggle to get your sales team to keep it updated on a regular basis. One of the primary reasons driving this behavior is that your CRM doesn’t truly align to your sales process and often requires the team to do a multitude of unnecessary clicks to update information. That’s where our platform can help. With Lumavate, you can actually build out a customized front-end to your CRM that fully aligns with your sales process and needs of your sales team while ensuring all of the data instantaneously flows into your CRM. It’s a win-win.
