Personalize the Experience
Deliver a seamless, personalized experience for every moment in the customer, partner, or employee journey that is cost-effective and scalable.
Deliver a seamless, personalized experience for every moment in the customer, partner, or employee journey that is cost-effective and scalable.
Our platform makes it easy for you to deliver highly-personalized digital experiences for your customers, partners, and employees. Check out some of our best-in-class solutions.
Help customers find the best product for their needs through an interactive quiz.
Provide a digital concierge shopping experience and help your customers find and purchase the products they need based on information they share.
Incentivize your customers for their brand loyalty with a loyalty program that provides points of their previous purchases, referrals, social media posts, and more.
Deliver an exceptional first-time experience by providing customers with step-by-step instructions for using their new product.
Empower customers to easily compare multiple products so they can find and purchase the best option for their needs.
Connect your VIP in-person experience with an exclusive digital element to further elevate the guest experience.
Make a lasting first impression on your target accounts with a highly-personalized experience that shares how you can help their business.
Recommend relevant and helpful content to your customers to increase brand engagement and loyalty.
Stand out from the competition throughout the sales process with a highly-personalized digital experience for each opportunity in your pipeline.
The in-aisle and online shopping experience can be overwhelming for customers especially if they’re buying a new product type for the first time. Providing an interactive quiz that helps customers find the best product for their needs can be a major differentiator for your brand that drives product sales and brand loyalty. It also helps ensure your customers are likely to be happy with their new product purchase since it was recommended based on your expert guidance.
Everyone loves the VIP treatment and it’s easy for you to provide that type of experience to your customers digitally with a guided shopping experience. Using your digital concierge, you can ask customers key questions about their product needs, likes and dislikes, and more to help curate a collection of products for the customer to purchase. This guided shopping experience gives every customer the VIP treatment 24/7 from anywhere.
Loyal customers who promote your brand to their friends, family, and colleagues are the creme de la creme. While brand advocates are likely to share about your brand on their own, the results can be amplified when you incentivize this behavior with a loyalty program. Using Lumavate, you can launch a loyalty program that provides points based on purchases, customer referrals, social media posts, and more to encourage your most loyal customers to advocate even more for your brand.
First impressions matter. The initial experience your customers have with their new product is a prime example. Your new customers will make quick assumptions about your brand and products based on what they experience the first time using your product. That’s why a digital product onboarding experience that gives new customers step-by-step instructions for using their new product can ensure their first experience is an extremely positive one.
There are countless product options available to consumers today and the sheer number of them can make it extremely overwhelming to digest and compare. This is why many consumers often turn to their social network, review sites, and comparison guides to help determine which product meets their needs. Using Lumavate, you can quickly create and launch a product comparison digital experience that allows customers to compare multiple products from your brand (or even competitor products) to ensure they pick the best one from your company that meets their needs.
Every field marketing event your business hosts is an opportunity to create deep connections with your attendees and distinguish your brand from competitors. While the in-person experience is definitely critical, the overall event experience starts even sooner with the first outreach. Ditch the typical email invite with a registration landing page and create a highly-personalized digital experience that showcases the benefits of attending the event, a list of who else is coming, a preview of the menu, and more to turn this into a true VIP experience that drives attendance.
You’re not the only business reaching out to your target accounts. They’re hearing from your competitors on a regular basis plus a ton of other brands for unrelated products and services. You have to do something different to stand out to earn their time. A personalized microsite curated for their company is a major differentiator. Using Lumavate, it’s possible to create and manage personalized microsites for every account you target to generate a positive first impression and earn the first meeting.
The internet is literally filled to the brim with content. It’s almost impossible to sift through everything available to find the most relevant content for your needs. This means your brand has a major opportunity to stand out by providing customers with a content recommendation experience that allows them to answer a few questions and see a stream of relevant content curated just for them.
Every moment matters when you finally have a sales opportunity with one of your target accounts. This is heightened when a competitor is also being evaluated at the same time. That's why it’s critical to make lasting impressions throughout the process and provide a personalized experience for the account is a definite way to stand out. Using Lumavate, you can quickly create and launch highly-personalized digital experiences for each target account that include personalized videos, sales process checklist, detailed information about your products, contact information for key members of your team, and more. This personalization provides one place for your target account to go for any information on the opportunity with your business and highlights the level of effort and commitment your team is putting in to win their business.
