Increase Brand Loyalty
Turn customers into brand advocates with special offers, loyalty programs, exclusive content, and more.
Turn customers into brand advocates with special offers, loyalty programs, exclusive content, and more.
Our platform makes it easy for you to create digital experiences that elevate the customer experience and increase brand loyalty. Check out some of our best-in-class solutions.
Incentivize your customers for their brand loyalty with a loyalty program that provides points of their previous purchases, referrals, social media posts, and more.
Help customers find the best product for their needs through an interactive quiz.
Recommend relevant and helpful content to your customers to increase brand engagement and loyalty.
Provide a digital concierge shopping experience and help your customers find and purchase the products they need based on information they share.
Amplify your content by making it easily accessible to your customers and allowing them to opt-in to receive new content via email or text.
Eliminate the need for a printed product guide that is typically outdated as soon as it's printed and provide customers with a digital version that is always up-to-date.
Inspire customers with a digital lookbook that provides ideas on how to incorporate your products into their lives.
Enable customers to track product usage and send them maintenance recommendations based on usage.
Connect directly with your podcast listeners by providing them with an easy way to listen to your episodes and access related content.
Connect your VIP in-person experience with an exclusive digital element to further elevate the guest experience.
Deliver an exceptional first-time experience by providing customers with step-by-step instructions for using their new product.
Bring your products to life by incorporating QR codes or NFC tags on packaging that provides access to product information, videos, manuals, and more.
Loyal customers who promote your brand to their friends, family, and colleagues are the creme de la creme. While brand advocates are likely to share about your brand on their own, the results can be amplified when you incentivize this behavior with a loyalty program. Using Lumavate, you can launch a loyalty program that provides points based on purchases, customer referrals, social media posts, and more to encourage your most loyal customers to advocate even more for your brand.
The in-aisle and online shopping experience can be overwhelming for customers especially if they’re buying a new product type for the first time. Providing an interactive quiz that helps customers find the best product for their needs can be a major differentiator for your brand that drives product sales and brand loyalty. It also helps ensure your customers are likely to be happy with their new product purchase since it was recommended based on your expert guidance.
The internet is literally filled to the brim with content. It’s almost impossible to sift through everything available to find the most relevant content for your needs. This means your brand has a major opportunity to stand out by providing customers with a content recommendation experience that allows them to answer a few questions and see a stream of relevant content curated just for them.
Everyone loves the VIP treatment and it’s easy for you to provide that type of experience to your customers digitally with a guided shopping experience. Using your digital concierge, you can ask customers key questions about their product needs, likes and dislikes, and more to help curate a collection of products for the customer to purchase. This guided shopping experience gives every customer the VIP treatment 24/7 from anywhere.
Your brand has created a ton of useful content that your customers, partners, dealers, etc. would find incredibly relevant and helpful. While you’ve shared this content over numerous marketing channels, there is a high probability that your customers, partners, dealers, etc. haven’t seen it yet. Using Lumavate, you can create a curated content experience that personalizes the content stream based on where each person is in their journeys with your brand. It can also serve up exclusive content that is only available through this channel. And you can give your audience the ability to opt-in to receive text messages when new content is published.
Your product guide is a key marketing and sales tool for your company, but relying on a printed version is akin to throwing money away after it's printed. That’s right. Your product guide is typically outdated immediately after it’s printed and causes you to share inaccurate information with your customers, dealers, and partners. By ditching the traditional printed product guide in favor of a digital version, you ensure the product guide contains accurate information, save a ton on printing expenses, and gain valuable information about how your customers actually consume the product guide thanks to analytics.
One of the best ways to highlight the aesthetics of your products is with a digital product lookbook. Unlike a traditional product guide, a curated product lookbook isn’t focused on sharing product specifications and instead showcases how products would visually incorporate into a customer’s daily lives. A product lookbook generates excitement from customers about your products and can drive customers to purchase more products than originally anticipated since a lookbook often pairs multiple products together visually.
If your product requires maintenance to ensure it operates properly, then you likely have a recommended maintenance schedule that is shared with customers. The problem? Most customers often forget about this maintenance schedule given their busy lives. That’s why providing a way for your customers to track their product usage can be extremely helpful because it enables you to send real-time maintenance reminders based on actual product usage. It’s another great way to stay connected with your customers and continue to provide value long after the initial product purchase.
While Apple Podcast, Spotify, and other channels can definitely drive podcast listeners, you don’t have the opportunity to share any other relevant content related to your episodes on those channels. Using Lumavate, you can create a podcast digital experience that allows your audience to listen to every episode of your show and check out related content for each episode. It also allows you to share exclusive content that your listeners can only find on your podcast digital experience.
Every field marketing event your business hosts is an opportunity to create deep connections with your attendees and distinguish your brand from competitors. While the in-person experience is definitely critical, the overall event experience starts even sooner with the first outreach. Ditch the typical email invite with a registration landing page and create a highly-personalized digital experience that showcases the benefits of attending the event, a list of who else is coming, a preview of the menu, and more to turn this into a true VIP experience that drives attendance.
First impressions matter. The initial experience your customers have with their new product is a prime example. Your new customers will make quick assumptions about your brand and products based on what they experience the first time using your product. That’s why a digital product onboarding experience that gives new customers step-by-step instructions for using their new product can ensure their first experience is an extremely positive one.
You’ve likely spent months perfecting your product packaging long before it ever hits the production lines and store shelves. This timeframe is often why many brands tend to choose product packaging designs and messaging that are evergreen. With Lumavate, you can keep your product packaging evergreen by incorporating a QR code, NFC tag, or text activation that gives your product packaging a digital element that provides detailed product information, helpful videos, manuals, seasonal content, and more.
