Jun 22, 2017
Five Must-Know Customer Support Stats
The best way to obtain customer information is through product registration during the initial product purchase. That’s why it’s critical to make product registration as easy as possible. We recommend using a text in or QR code to provide customers with access to your product registration form and have it go directly to an onboarding experience specific for the product they purchased.
Jun 15, 2017
The Importance of Mobile in the Customer Experience
Technology has completely changed how consumers interact with brands and the rise of the smartphone has made this more important than ever before.
Jun 15, 2017
The Importance of Mobile in Customer Experience
Smartphones have completely changed the way that brands interact with customers. Learn more about how mobile can make or break your customer experience.
Jun 6, 2017
BlueBird Turf Experiences a 16% Increase in Sales
BlueBird Turf unveiled their innovative customer experience initiative, BlueBird Assist, at their most important show of the year and the rental industry’s premier event: the American Rental Association’s Rental Show. Powered by Lumavate,
Apr 6, 2017
The Missing Link in Your Tech Implementation Plans: An Outside-In Perspective
Does technology implementation in your business seem overwhelming? Our free guide explores a different approach that yields major results with less work.
Mar 27, 2017
Ready to Revamp Your Customer Experience? Get Out the Map!
Customer Journey Mapping isn't a new concept, but we have a few reasons you may want to revisit it (hint: happier customers, increased sales, and more!)
Feb 7, 2017
What's More Important Than Big Data? Actionable Insights
Big data is just a building block for something much more important to your business’ success–Actionable Insights. Learn how to find actionable insights.
Jan 5, 2017
New Year's Resolution Time! Think BIG, Start Small
It's easy to get overwhelmed with your business' lofty New Year's resolutions, but there are huge benefits that can come from starting small. Learn how: