Deliver an Exceptional Product Onboarding Experience

First impressions and product adoption go hand-in-hand. Your new customers will make quick assumptions about your brand and products based on what they experience the first time using your product. That’s why a digital product onboarding experience that gives new customers step-by-step instructions for using their new product can ensure their first experience is an extremely positive one.

Product Onboarding Template Functionality

Our Product Onboarding Template is designed to provide customers with an exceptional first-time experience with your product. This template includes the following functionality:

Installation Guide

Pairs step-by-step installation instructions with easy-to-follow instructions with images or GIFs.

FAQs

Answers to the most commonly asked questions by your customers.

Tips and Tricks

List of related resources and articles to provide your customers with relevant information about using their new product.

Warranty Information

Share your product’s warranty to ensure customers know exactly what is provided.

How-to Videos

Curated library of videos showing how to best use and troubleshoot issues with your product.

Product Overview

Highlights key product information and features.

Customer Support

Easy access to contact your customer support team via phone, email, chat, etc.

Save to Home Screen

Prompt your customers to save the digital experience to their mobile device for easy access at any time.

Try Our Product Onboarding Template

Provide a Digital Product Onboarding Experience

Using our Product Onboarding Template, you can start the relationship with your new customers off on the right foot by providing all the information they need to use your product the first time at their fingertips. This Template can be a standalone digital experience or incorporated into any other digital experience. Most customers can create and launch a product onboarding digital experience in less than 30 minutes using this Template.

Text ONBOARD to 586828 to see an example of how our best-in-class Product Onboarding Template can be used to provide your new customers with an exceptional first-time experience.

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Digital Experiences for Every Moment

Create digital experiences for every touchpoint in the customer journey from product packaging to product registration to onboarding to customer support and so much more. What do you want to create first?