Simplify Access to Product Information

Your customers need access to product information, how-to videos, troubleshooting, and more, but none of them kept their product manuals to pull out at a moment’s notice. Instead, they search the internet for answers. The downside? You can’t control what appears in search results. The best way to ensure customers can easily access this information is by including a QR code, NFC tag, or text on your product that connects to a digital experience featuring product-specific information.

Product Information Template Functionality

Our Product Information Template is designed to provide customers with easy access to key product-specific information. This template includes the following functionality:

Product Overview

Highlights the key features of your product using an interactive image.

How-to Videos

Curated library of videos showing how to best use and troubleshoot issues with your product.

Product Manuals

Provide digital access to all relevant product manuals.

Maintenance Checklist

List of recommended maintenance that remembers when a maintenance item is completed.

FAQs

Answers to the most commonly asked questions by your customers.

Service Providers

Contact information for preferred service providers for your product.

Customer Support

Easy access to contact your customer support team via phone, email, chat, etc.

Save to Home Screen

Prompt your customers to save the digital experience to their mobile device for easy access at any time.

Try Our Product Information Template

Create a Product Information Digital Experience for Every Product

Using our Product Information Template, you can quickly create and easily manage a highly-personalized digital experience for each of your product models. Most customers can create and launch a product-specific digital experience in less than 20 minutes using this Template. Join the numerous manufacturers who incorporate digital into their customer journey to provide an easy way for customers to access product manuals, videos, troubleshooting, etc.

Text PRODUCTINFO to 586828 to see an example of how our best-in-class Product Information Template can be customized for your brand.

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Digital Experiences for Every Moment

Create digital experiences for every touchpoint in the customer journey from product packaging to product registration to onboarding to customer support and so much more. What do you want to create first?