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Frequently Asked Questions
What defines an end user?
An end user is an individual who accesses a digital experience at least once in a calendar month. This end user can access the same digital experience on the same device multiple times in a month and will only count as one end user. If this end user accesses the same digital experience using a different device or accesses a different digital experience then the end user will count as another end user in your allotment.
What if I need more end users?
More monthly end users can be added to our Basic, Professional, and Enterprise Plan for an additional annual fee. Please contact us for pricing.
What if I need more storage?
Increased storage amounts can be added to our Basic, Professional, and Enterprise Plan for an additional annual fee. Please contact us for pricing.
What Starter Kits are not included?
All Standard Starter Kits are included with all of our plans. Our Premium Starter Kits have an annual subscription fee. A full list of our Standard and Premium Starter Kits is available here.
What if I need more Studios?
Additional Studios can be added to our Enterprise Plan for an annual fee. Please contact us for pricing.