1. Types of Information We Collect
1.1 When You Visit Our Websites
You are free to explore the Websites without providing any information about yourself. When you visit the Websites, we request that you provide Personal Information about yourself, and we collect Navigational Information.
1.2 “Personal Information”
This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, email address, company name, job title, phone number, address, or other information about yourself or your business. Personal information can also include information about any transactions, both free and paid, that you enter into on the Websites, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter, and Google, or publicly available information that we acquire from service providers.
1.3 “Navigational Information”
This refers to information about your computer and your visits to our Websites such as your IP address, geographical location, browser type, referral source, length of visit, and pages viewed. Please see the “Navigational Information” section below.
1.4 Information About Children
The Websites are not intended for or targeted at children under 16, and we do not knowingly or intentionally collect information about children until 16. If you believe that we have collected information about a child under 16, please contact us at info@Lumavate.com, so we can delete that information.
2. How We Collect Information
We use “Cookies” to help personalize your online experience. A Cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issue the Cookie to you. One of the primary purposes of Cookies is to provide a convenience feature to save you time. The purpose of a Cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize pages on our Websites, a Cookie helps us to recall your specific information on subsequent visits. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the customized features. You have the ability to accept or decline Cookies. Most Web browsers automatically accept Cookies, but you can usually modify your browser settings to decline Cookies if you prefer. If you choose to decline Cookies, you may not be able to fully experience the interactive features of our Websites. Lumavate keeps tracks of the Websites and pages you visit within Lumavate, in order to determine what portion of the Lumavate Website is the most popular or most used. This data is used to deliver customized content and promotions within the Lumavate Websites to website visitors whose behavior indicates that they are interested in a particular subject area.
2.2 Log Files
We may collect demographic information, such as your zip code, age, gender, preferences, interests, and favorites using log files that are not associated with your name or other personally identifiable information. There is also information about your computer hardware and software that is automatically collected by us. This information can include: your IP address, browser type, domain names, access time, and referring website addresses. This information is used by Lumavate for the operation of, to maintain quality of, and to provide general statistics regarding use of the Lumavate Website. For these purposes, we do link this automatically-collected data to Personal Information such as name, email address, address, and phone number.
2.3 Clear Gifs (Web Beacons/Web Bugs)
We employ a software tracking technology, “Clear Gifs”, that helps us better manage the Website by informing us what content is effective. This technology may have tiny graphics with a unique identifier, similar in function to Cookies, and are used to track the online movement of Web users. In contrast to Cookies, which are stored on a user’s computer hard drive, Clear Gifs are embedded invisible on Web pages or in emails and are about the size of th period at the end of a sentence. We use Clear Gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. We tie the information gathered by Clear Gifs in emails to our customers’’ Personal Information. If you would like to opt-out of these emails, please see “Opting Out and Unsubscribing”.
2.4 Navigational Information Collected By Our Customers
Our customers can use the tools we provide, as well as tools provided by third parties, to collect Navigational Information when you visit their webpages. Lumavate does not control our customers’ use of these tools, nor do we control the information they collect or how they use it.
2.5 Single Sign-On
You can log in to our site using Single Sign-on (SSO) service like your Google account. This service will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Such services may give you the option to post information about your activities on our Website to your profile page to share with others within your network.
2.7 Third Party Tracking Technologies
3. How We Use Information We Collect
3.2 Use of Personal and Navigational Information
3.3 Opting Out and Unsubscribing
You may choose to stop receiving email communications from Lumavate by following the unsubscribe instructions included in these emails or you can contact us at info@Lumavate.com.
3.4 Customer Testimonials and Comments
We post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial. If you wish to update or delete your testimonial, you can contact us at marketing@Lumavate.com.
3.5 Service Providers
We employ other companies and people to provide services to visitors to our Websites and may need to share your information with them to provide information, products, or services to you. Examples may include removing repetitive information from prospect lists, analyzing data, providing marketing assistance, supplementing the information you provide us with better service, and providing customer service. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and customer data handling policies.
3.6 Security of Your Personal Information
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When sensitive Personal Information (such as geolocation data) is collected on our Websites and/or transmitted to other websites, it is protected through the use of encryption, such as Secure Socket Layer (SSL) protocol.
3.7 Social Media Features
3.8 External Websites
3.9 Public Forums
We may offer publicly accessible message board, blogs, and community forums. Please keep in mind that if you directly disclose any information throughout our public message boards, blogs, or forums, this information may be collected and used by others. We will correct or delete any information you have posted on the Websites if you so request, as described in “Opting Out and Unsubscribing”.
3.10 Compelled Disclosure
We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights or to comply with a law, court order, or legal process.
4. Important Information
4.2 Contact Us