Lumavate's Master Service as a Service Agreement

Scope of the Privacy Policy
We at Lumavate (Lumavate, LLC and our affiliates) are committed protecting your privacy. This Privacy Policy applies to our websites (“Websites”) including www.Lumavate.com, from any country. This Privacy Policy governs our data collection, processing, and usage practices. By using the Websites, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use the Websites or the Subscription Service.

1. Types of Information We Collect

1.1 When You Visit Our Websites
You are free to explore the Websites without providing any information about yourself. When you visit the Websites, we request that you provide Personal Information about yourself, and we collect Navigational Information.

1.2 “Personal Information”
This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, email address, company name, job title, phone number, address, or other information about yourself or your business. Personal information can also include information about any transactions, both free and paid, that you enter into on the Websites, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter, and Google, or publicly available information that we acquire from service providers.

1.3 “Navigational Information”
This refers to information about your computer and your visits to our Websites such as your IP address, geographical location, browser type, referral source, length of visit, and pages viewed. Please see the “Navigational Information” section below.

1.4 Information About Children
The Websites are not intended for or targeted at children under 16, and we do not knowingly or intentionally collect information about children until 16. If you believe that we have collected information about a child under 16, please contact us at info@Lumavate.com, so we can delete that information.

2. How We Collect Information

2.1 Cookies
We use “Cookies” to help personalize your online experience. A Cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issue the Cookie to you. One of the primary purposes of Cookies is to provide a convenience feature to save you time. The purpose of a Cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize pages on our Websites, a Cookie helps us to recall your specific information on subsequent visits. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the customized features. You have the ability to accept or decline Cookies. Most Web browsers automatically accept Cookies, but you can usually modify your browser settings to decline Cookies if you prefer. If you choose to decline Cookies, you may not be able to fully experience the interactive features of our Websites. Lumavate keeps tracks of the Websites and pages you visit within Lumavate, in order to determine what portion of the Lumavate Website is the most popular or most used. This data is used to deliver customized content and promotions within the Lumavate Websites to website visitors whose behavior indicates that they are interested in a particular subject area.

2.2 Log Files
We may collect demographic information, such as your zip code, age, gender, preferences, interests, and favorites using log files that are not associated with your name or other personally identifiable information. There is also information about your computer hardware and software that is automatically collected by us. This information can include: your IP address, browser type, domain names, access time, and referring website addresses. This information is used by Lumavate for the operation of, to maintain quality of, and to provide general statistics regarding use of the Lumavate Website. For these purposes, we do link this automatically-collected data to Personal Information such as name, email address, address, and phone number.

2.3 Clear Gifs (Web Beacons/Web Bugs)
We employ a software tracking technology, “Clear Gifs”, that helps us better manage the Website by informing us what content is effective. This technology may have tiny graphics with a unique identifier, similar in function to Cookies, and are used to track the online movement of Web users. In contrast to Cookies, which are stored on a user’s computer hard drive, Clear Gifs are embedded invisible on Web pages or in emails and are about the size of th period at the end of a sentence. We use Clear Gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. We tie the information gathered by Clear Gifs in emails to our customers’’ Personal Information. If you would like to opt-out of these emails, please see “Opting Out and Unsubscribing”.

2.4 Navigational Information Collected By Our Customers
Our customers can use the tools we provide, as well as tools provided by third parties, to collect Navigational Information when you visit their webpages. Lumavate does not control our customers’ use of these tools, nor do we control the information they collect or how they use it.

2.5 Single Sign-On
You can log in to our site using Single Sign-on (SSO) service like your Google account. This service will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Such services may give you the option to post information about your activities on our Website to your profile page to share with others within your network.

2.6 Advertising
We partner with a third party ad network for display advertising on our Website and to manage our advertising on other sites. Our ad network partners uses Cookies and Clear Gifs to collect non-personally identifiable information about your activities on this and other Websites to provide you targeted advertising based on your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here.

2.7 Third Party Tracking Technologies
The use of Cookies and Clear Gifs by any tracking utility is not covered by our privacy statement. We do not have access or control over these third party tracking technologies.

3. How We Use Information We Collect

3.1 Compliance with Our Privacy Policy
We use the information we collect only in compliance with this Privacy Policy and we never sell Personal Information to any third party.

3.2 Use of Personal and Navigational Information
In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to: (a) improve your browsing experience by personalizing the Websites; (b) send information to you which we think may be of interest to you by post, email, or other means; (c) send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you; and (d) provide other companies with statistical information about our users–but this information will not be used to identify any individual user. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer you unique Personal Information to the third party. In addition, we may share data with trusted partners to contact you based on your request to receive such communications, help us perform statistical analysis, or provide customer support. Such third parties are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information. We use Navigational Information to operate and improve the Websites. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about Lumavate.

3.3 Opting Out and Unsubscribing
You may choose to stop receiving email communications from Lumavate by following the unsubscribe instructions included in these emails or you can contact us at info@Lumavate.com.

3.4 Customer Testimonials and Comments
We post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial. If you wish to update or delete your testimonial, you can contact us at marketing@Lumavate.com.

3.5 Service Providers
We employ other companies and people to provide services to visitors to our Websites and may need to share your information with them to provide information, products, or services to you. Examples may include removing repetitive information from prospect lists, analyzing data, providing marketing assistance, supplementing the information you provide us with better service, and providing customer service. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and customer data handling policies.

3.6 Security of Your Personal Information
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When sensitive Personal Information (such as geolocation data) is collected on our Websites and/or transmitted to other websites, it is protected through the use of encryption, such as Secure Socket Layer (SSL) protocol.

3.7 Social Media Features
Our Websites may include Social Media Features, such as the Facebook Like button and Widgets, such as the Share This button, or interactive mini-programs that run on our sites. These features may collect your IP address, which page you are visiting on our Website, and may set a Cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Websites. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the Privacy Policy and other policies of the companies providing them.

3.8 External Websites
Our Websites provide links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

3.9 Public Forums
We may offer publicly accessible message board, blogs, and community forums. Please keep in mind that if you directly disclose any information throughout our public message boards, blogs, or forums, this information may be collected and used by others. We will correct or delete any information you have posted on the Websites if you so request, as described in “Opting Out and Unsubscribing”.

3.10 Compelled Disclosure
We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights or to comply with a law, court order, or legal process.

4. Important Information

4.1 Changes to this Privacy Policy
We may update this Privacy Policy from time to time by posting a new version online. You should check this page occasionally to review any changes. This helps you to always be aware of what information we collect, how we use it and under what circumstances, if any, it is disclosed. Your continued use of the Websites, and/or continued provision of Personal Information to us will be subject to the terms of then-current Privacy Policy.

4.2 Contact Us
If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at info@Lumavate.com or by mail to Lumavate, 550 Congressional Blvd., Suite 140, Carmel, IN 46032.