Whiteboard Wednesday: How to Make Customer-centric Mobile Decisions

Stephanie Cox Picture

by Stephanie Cox | Last Updated: May 22, 2019

Welcome back to another Whiteboard Wednesday video! Have you ever thought about building an app, a PWA or a mobile-first website? We already know that brands have to be mobile-equipped, but the first step in your conversation about mobile should be focused on your customer. By having a customer-first mindset when planning out your mobile strategy, you'll see better adoption and engagement metrics, plus provide a better customer experience. In today's video, Tim will go through a few questions that you can use as a checklist to create a fully customer-centric mobile strategy.  Check it out below!

Digital Experiences for Every Moment

Create digital experiences for every touchpoint in the customer journey from product packaging to product registration to onboarding to customer support and so much more. What do you want to create first?