5 Tips for Creating Effective Wayfinder Apps

Matt O'Haver Picture

by Matt O'Haver | Last Updated: Sep 9, 2022

Wayfinder apps are a great way to help your customers find their way around your store or facility. They can be used in any environment, from hospitals and schools to retail stores and corporate campuses.

What is a wayfinder app?

A wayfinder app is a digital map that can be used on a smartphone or tablet. It uses the GPS of the device to show the user their current location, and then provides directions to their destination. Some common use cases for wayfinder apps include:

How is a wayfinder app used?

A wayfinder app is used by opening it on a smartphone or tablet. The user then enters their destination and the app will show them the route to take. The app can also be used to find businesses or points of interest near the user's current location.

Why is wayfinding important?

The importance of wayfinding can be summed up in one word: efficiency. In our fast-paced world, time is precious. Wayfinder apps can help your customers save time by getting them to their destination quickly and without any hassle. In addition, wayfinder apps can also help you improve the customer experience. If your customers are able to easily find their way around your store or facility, they’re more likely to have a positive experience and come back again. Now that we’ve covered what wayfinder apps are and why they’re important, let’s take a look at some tips for creating an effective wayfinder app.

How is a wayfinder app created?

Lumavate's DXP makes it easy to create wayfinder apps without any coding. The first step is to create a map of your store or facility using the Lumavate editor. Once the map is complete, you can add waypoints and designate specific areas as destinations. Once the map is created, you can test the app and make sure it works as intended. Finally, you can publish the app and make it available to your customers.

5 tips for creating effective Wayfinder apps using Lumavate's DXP platform:

Tip #01: Plan Your Content Carefully Before you start building your Wayfinder app, it's important to take some time to plan out the content that will be included. What do you want your customers to be able to find? How should the information be organized? Taking the time to plan ahead will make it much easier to create an effective Wayfinder app. Tip #02: Use High-Quality Images and Videos When it comes to Wayfinder apps, visuals are key. Be sure to use high-quality images and videos that accurately depict your store or facility. This will help customers orient themselves and find their way more easily. Tip #03: Make It Easy to Search and Filter Results Your Wayfinder app should be easy to use, and that includes the search and filter functions. Customers should be able to quickly find the information they're looking for without any difficulty. Lumavate's DXP allows end users to search and filter results with ease. Tip #04: Use Location-Based Services One of the best features of Lumavate's DXP platform is the ability to use location-based services. This means that your Wayfinder app can automatically provide directions to customers based on their current location. This is a great way to help them find their way around your store or facility with ease. Tip #05: Test Your App Before Launch Before you launch your Wayfinder app, it's important to test it out to ensure that everything is working properly. Try using it yourself, and get feedback from others who will be using the app. This will help you identify any areas that need improvement before making the wayfinding app available to your customers. By following these tips, you can create an effective Wayfinder app that will help your customers find their way around your store or facility with ease. Lumavate's DXP platform makes it easy to create and manage your app, so you can focus on providing a great experience for your customers.

How can Lumavate help you create Wayfinder Apps?

Lumavate’s digital experience platform makes it easy to create and manage your Wayfinder app. With Lumavate, you can quickly add content, use location-based services, and test your app before launch. Plus, our team of experts can help you every step of the way. If you’re ready to create a Wayfinder app for your business, contact us today. We’ll be happy to answer any questions you have and get started on building your app.

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