Our platform makes it easy for you to quickly build and launch customer, partner, employee, and event surveys as standalone experiences or as part of another digital experience.
Know exactly where you stand with your customers by capturing real-time customer feedback directly into your system of record.
Capture real-time feedback from your employees on a variety of topics and send the data directly into your system of record.
Your customers are constantly providing feedback on their experiences with your business and products. This can range from social media posts to online reviews to customer support calls and more. While all of these avenues are great ways for customers to share feedback, every company needs to measure their net promoter score (NPS) on a regular basis. Using Lumavate, you can easily use our NPS Customer Survey Template to quickly create and launch a customer survey that can be used at key moments in the customer journey.
The competition for talented employees has never been more intense which makes it critical that you know how your employees feel about your company at all times. One of the best ways to capture this information is through an employee survey that is sent out at various times throughout the year to keep your pulse on employee feedback. Our platform allows you to create a standalone employee survey experience or include it in another employee digital experience such as your internal communications app, employee onboarding, etc.