One of the notable differentiators of technology companies is their dedication to providing memorable customer experiences. Our platform makes it easy for anyone in your business to bring these types of experiences to life. From trade show booth experiences to field marketing events to internal communications to employee onboarding and beyond, Lumavate enables your team to create and launch digital experiences that elevate your customer experience.
Our platform makes it easy for you to create digital experiences that elevate your prospect, customer, partner, and employee experiences. Check out some of our best-in-class solutions.
Make a lasting first impression on your target accounts with a highly-personalized experience that shares how you can help their business.
Increase how often your sales team updates your CRM by creating a digital experience that is customized to your sales process and drives sales efficiencies.
Tie a digital element to your next marketing campaign and watch your results soar.
Enable your sales team to quickly access and share relevant marketing resources with their customers.
Field Marketing Event
Connect your VIP in-person experience with an exclusive digital element to further elevate the guest experience.
ABM: Deal Acceleration
Stand out from the competition throughout the sales process with a highly-personalized digital experience for each opportunity in your pipeline.
Trade Show Attendee
Create an interactive element for your booth that eliminates printed materials, enables attendees to schedule meetings with your sales team, and more.
Simplify managing your booth by providing a booth overview, talking points, lead capture, schedule, and more at the fingertips of your booth workers.
Capture leads for your sales team 24/7/365 and have the leads automatically sent to your system of record.
Amplify your content by making it easily accessible to your customers and allowing them to opt-in to receive new content via email or text.
Mobile Messaging Opt-in
Add mobile messaging as a channel in your marketing strategy and make it simple for customers to opt-in to receive text messages from your brand.
NPS Customer Survey
Launch a NPS survey in only a few minutes and know where you stand with your customers.
Empower your sales team with all of the information they need to effectively sell your products or services.
Create a partner communications experience that provides highly-personalized content to each partner.
Anticipate the needs of your attendees with a digital experience that provides an event agenda, speaker list, facility map, wayfinding, FAQs, and more.
Recommend relevant and helpful content to your customers to increase brand engagement and loyalty.
Allow your partners to manage all aspects of their partnership including updating account information, accessing resources, submitting orders, and more.
Office Building Navigation
Enable your visitors to seamlessly navigate your building with step-by-step directions and photos.
Connect directly with your podcast listeners by providing them with an easy way to listen to your episodes and access related content.
Allow customers to easily opt-in to receive marketing emails from your brand.
Make it simple for your customers to easily register for your upcoming event.
Make a Memorable First Impression
You’re not the only business reaching out to your target accounts. They’re hearing from your competitors on a regular basis plus a ton of other brands for unrelated products and services. You have to do something different to stand out to earn their time. A personalized microsite curated for their company is a major differentiator. Using Lumavate, it’s possible to create and manage personalized microsites for every account you target to generate a positive first impression and earn the first meeting.
No matter what customer relationship management (CRM) system you use, it’s highly likely that you struggle to get your sales team to keep it updated on a regular basis. One of the primary reasons driving this behavior is that your CRM doesn’t truly align to your sales process and often requires the team to do a multitude of unnecessary clicks to update information. That’s where our platform can help. With Lumavate, you can actually build out a customized front-end to your CRM that fully aligns with your sales process and needs of your sales team while ensuring all of the data instantaneously flows into your CRM. It’s a win-win.
Amplify Your Marketing Campaigns
Every marketing campaign launched must have a corresponding digital element to truly amplify your campaign efforts and drive stronger results. Using Lumavate, you can quickly create engaging digital experiences to pair with your marketing campaigns to generate more conversations, brand engagement, and increased revenue.
Your company has invested in creating a ton of great marketing and sales resources that are designed to be used throughout various stages in your sales process. The problem? It’s often hard for your sales team to locate these resources so they can easily share them with customers. That’s where Lumavate comes in. Our platform allows you to create a portal for your sales team to easily access sales resources to share in conversation with customers or send directly to them via email or text.
Turn Your Field Marketing Event into a VIP Experience
Every field marketing event your business hosts is an opportunity to create deep connections with your attendees and distinguish your brand from competitors. While the in-person experience is definitely critical, the overall event experience starts even sooner with the first outreach. Ditch the typical email invite with a registration landing page and create a highly-personalized digital experience that showcases the benefits of attending the event, a list of who else is coming, a preview of the menu, and more to turn this into a true VIP experience that drives attendance.
Every moment matters when you finally have a sales opportunity with one of your target accounts. This is heightened when a competitor is also being evaluated at the same time. That's why it’s critical to make lasting impressions throughout the process and provide a personalized experience for the account is a definite way to stand out. Using Lumavate, you can quickly create and launch highly-personalized digital experiences for each target account that include personalized videos, sales process checklist, detailed information about your products, contact information for key members of your team, and more. This personalization provides one place for your target account to go for any information on the opportunity with your business and highlights the level of effort and commitment your team is putting in to win their business.
Give Your Trade Show Booth Attendees a Digital Resource
Every visitor that stops by your trade show booth is a potential customer for your business, but it can be challenging to have active conversations with every single one of them. That’s why you have to find ways to connect with these visitors both in-person and digitally so you don’t miss out on any potential opportunities. Adding a digital element to your booth makes it possible for visitors to quickly access more information about your company and products, schedule a meeting with your sales team, share resources with colleagues, and more. It’s a great way to increase the ROI of your booth investment and eliminate the cost of handing out printed materials at your booth.
Simplify Your Booth Management Process
It’s time intensive to prepare your team to work your company’s booth at a trade show. It requires oversight into booth scheduling, educating the team on the key talking points, training on using the lead capture system, and so much more. And it’s complicated by the fact that most of the team members working your booth have other responsibilities so they aren’t spending time preparing for the trade show until they actually arrive onsite. That’s why it’s so important to provide your team with a digital experience at their fingertips that contains all of the information they need to effectively work the booth and drive the best results for your business during the event.
Your digital experiences need to be a lead generation magnet for your sales team and constantly send leads directly to your customer relationship management (CRM) 24/7. With Lumavate, we make it extremely easy for you to incorporate reusable lead registration functionality into your digital experiences and have the data sent automatically into your system of record.
Your brand has created a ton of useful content that your customers, partners, dealers, etc. would find incredibly relevant and helpful. While you’ve shared this content over numerous marketing channels, there is a high probability that your customers, partners, dealers, etc. haven’t seen it yet. Using Lumavate, you can create a curated content experience that personalizes the content stream based on where each person is in their journeys with your brand. It can also serve up exclusive content that is only available through this channel. And you can give your audience the ability to opt-in to receive text messages when new content is published.
Reach Your Customers with Mobile Messaging
One of the best ways to connect with your customers is via SMS messages. With an open rate of 98 percent, text messaging far surpasses the engagement rates of any other marketing channel. Our platform makes it simple to drive text message opt-ins for your business, automatically handles the required double opt-in confirmation, and allows you to send real-time or scheduled text to your subscribers.
Your customers are constantly providing feedback on their experiences with your business and products. This can range from social media posts to online reviews to customer support calls and more. While all of these avenues are great ways for customers to share feedback, every company needs to measure their net promoter score (NPS) on a regular basis. Using Lumavate, you can easily use our NPS Customer Survey Template to quickly create and launch a customer survey that can be used at key moments in the customer journey.
One of the most crucial components to the success of your sales team is ongoing enablement. While some of this enablement can definitely occur in-person, it’s imperative that your business provides your sales team with on-demand enablement resources they can access at any time. Using Lumavate, you can create a sales enablement digital experience that gives your team a checklist of content to review, access to on-demand training videos and resources, and much more. Plus, it’s always available to them on any device: mobile, tablet, and desktop so they can easily access it no matter where they are.
Connect With Your Partners
The best partner relationships are when you treat your partner network as an extension of your business. This means they need access to the same information as your team that is customized to their role as a partner. Email is not the best channel for that type of communication. Instead, you have to provide a secure communications channel for your partners where you can share pertinent information that is relevant to their role and the products they offer. Our platform makes it extremely easy to launch a partner communications experience in just a few hours.
Conference attendees have high expectations for your event and the digital experience tied to it. The traditional native mobile conference app doesn’t cut it any more. Attendees want an interactive experience that enables them to easily access speaker content, connect with other guests, navigate the facility, participate in interactive games, and so much more. Using Lumavate, you can create a conference digital experience that exceeds their expectations and doesn’t require an app store download.
Curate Content for Your Customers
The internet is literally filled to the brim with content. It’s almost impossible to sift through everything available to find the most relevant content for your needs. This means your brand has a major opportunity to stand out by providing customers with a content recommendation experience that allows them to answer a few questions and see a stream of relevant content curated just for them.
Streamline Access for Partners
Your partner network manages various systems and communication channels for their own business so layering on multiple systems and channels for your partnership isn’t going to be effective. Instead, you need to provide partners with a portal where they can easily access pertinent information about your products, partner program updates, update their account information, access marketing resources, place orders, and more. Using Lumavate, it’s simple to create a partner portal that works for your business.
Help Visitors Seamlessly Navigate Your Office Building
Every day your office building welcomes first-time visitors that range from customers, new employees, hiring candidates, vendors, and more who need assistance in finding their way. While it’s ideal to provide every first-time visitor with a personalized tour, it’s also highly unlikely that your business has the resources to do so. That’s where Lumavate comes in. Using our platform, you can quickly launch a wayfinding digital experience that provides step-by-step written instructions with pictures on how to get from one location in your building to another.
While Apple Podcast, Spotify, and other channels can definitely drive podcast listeners, you don’t have the opportunity to share any other relevant content related to your episodes on those channels. Using Lumavate, you can create a podcast digital experience that allows your audience to listen to every episode of your show and check out related content for each episode. It also allows you to share exclusive content that your listeners can only find on your podcast digital experience.
Email is the most common channel for customer communications which is why it’s imperative to make the email opt-in process as seamless as possible for your customers. Our platform makes it simple to collect email opt-ins as a standalone landing page or included in any other type of digital experience such as a microsite, mobile apps, portal, and more.
You’ve locked-in the date, speakers, and location. Now it’s time to drive registrants for your event. Using Lumavate, you can create a reusable event registration form that sends event registrant data directly into your system of record. Then, you can use this event registration form as a standalone experience or included in other experiences empowering you to drive event registrations from anywhere.
Create digital experiences for every touchpoint in the customer journey from product packaging to product registration to onboarding to customer support and so much more. What do you want to create first?