Reimagine What’s Possible

Everything you do is centered around innovation and pushing the boundaries of what’s possible to better the lives of patients and healthcare providers. You’re also faced with numerous compliance regulations to consider in every communication created for any of your customers, providers, and employees. Plus, there are often complex processes your company must follow. This is where Lumavate can help. Using our platform, you can create customized experiences aligned to your business process to improve efficiency of your field team, provide updated content, drive increased revenue from personalized sales experiences, and more.

Solutions for Life Sciences

Our platform makes it easy for you to create digital experiences that drive real results for your business. Check out some of our best-in-class solutions.

Product Launch

Amplify the results of your product launch with a digital experience that highlights the new product and provides exclusive content.

Product Guide

Eliminate the need for a printed product guide that is typically outdated as soon as it's printed and provide customers with a digital version that is always up-to-date.

Field Service

Streamline the process for your field service technicians to collect product information, troubleshoot, and more with an interface aligned to your processes.

Sales Productivity

Increase how often your sales team updates your CRM by creating a digital experience that is customized to your sales process and drives sales efficiencies.

Product Information

Provide customers with easy access to product information with a scan of a QR code on your product and remove the need for printed materials.

Marketing Campaign

Tie a digital element to your next marketing campaign and watch your results soar.

Trade Show Attendee

Create an interactive element for your booth that eliminates printed materials, enables attendees to schedule meetings with your sales team, and more.

Interactive Booth

Connect your booth with an interactive element and provide visitors with content, videos, and more to take your products to the next level.

Booth Management

Simplify managing your booth by providing a booth overview, talking points, lead capture, schedule, and more at the fingertips of your booth workers.

Product Registration

Increase your product registration rates and eliminate printing costs by digitizing the process for customers to submit their contact information.

Sales Resources

Enable your sales team to quickly access and share relevant marketing resources with their customers.

ABM: Prospecting

Make a lasting first impression on your target accounts with a highly-personalized experience that shares how you can help their business.

Lead Registration

Capture leads for your sales team 24/7/365 and have the leads automatically sent to your system of record.

ABM: Deal Acceleration

Stand out from the competition throughout the sales process with a highly-personalized digital experience for each opportunity in your pipeline.

Sales Enablement

Empower your sales team with all of the information they need to effectively sell your products or services.

Product Onboarding

Deliver an exceptional first-time experience by providing customers with step-by-step instructions for using their new product.

Mobile Messaging Opt-in

Add mobile messaging as a channel in your marketing strategy and make it simple for customers to opt-in to receive text messages from your brand.

Product Packaging

Bring your products to life by incorporating QR codes or NFC tags on packaging that provides access to product information, videos, manuals, and more.

Partner Communications

Create a partner communications experience that provides highly-personalized content to each partner.

Field Marketing Event

Connect your VIP in-person experience with an exclusive digital element to further elevate the guest experience.

Partner Portal

Allow your partners to manage all aspects of their partnership including updating account information, accessing resources, submitting orders, and more.

NPS Customer Survey

Launch a NPS survey in only a few minutes and know where you stand with your customers.

Warranty Registration

Capture more warranty registrations by making it easy for customers to submit their warranty registration and have it sent to your system of record.

Product Training

Train customers on how to properly use your products with step-by-step instructions, videos, operator's manuals, and troubleshooting tips.

Boost Product Launches

A product launch is a great way to introduce your new product offering to customers to drive awareness, product interest, and sales. It also creates a lasting impression with customers that can be hard to overcome if the first impression isn’t positive. It’s important to harness the excitement around this product launch and amplify it with a corresponding digital experience that helps provide more context about the product, shares exclusive content and special offers, and more to ensure the first impression is a positive one.

Digitize Your Product Guide

Your product guide is a key marketing and sales tool for your company, but relying on a printed version is akin to throwing money away after it's printed. That’s right. Your product guide is typically outdated immediately after it’s printed and causes you to share inaccurate information with your customers, dealers, and partners. By ditching the traditional printed product guide in favor of a digital version, you ensure the product guide contains accurate information, save a ton on printing expenses, and gain valuable information about how your customers actually consume the product guide thanks to analytics.

Streamline the Process for Your Field Service Team

Every day your team is in the field helping customers with their technical issues, collecting product information to prep for new product installation, replacing worn parts, and so much more. They have a lot going on and need an easy way to access their assigned projects and relevant training materials which often rely on disparate tech stacks. This can cause your field team to spend more time finding information and updating various systems than actually helping your customers in the field. With Lumavate, you can create a unified front-end for your field service team that is aligned to their needs and seamlessly integrates with all of your tech stacks so they always have the latest information at their fingertips.

Increase the Efficiency of Your Sales Team

No matter what customer relationship management (CRM) system you use, it’s highly likely that you struggle to get your sales team to keep it updated on a regular basis. One of the primary reasons driving this behavior is that your CRM doesn’t truly align to your sales process and often requires the team to do a multitude of unnecessary clicks to update information. That’s where our platform can help. With Lumavate, you can actually build out a customized front-end to your CRM that fully aligns with your sales process and needs of your sales team while ensuring all of the data instantaneously flows into your CRM. It’s a win-win.

Simplify Access to Product Information

Throughout the life of your product, there will be numerous times when your customers will need detailed product information, how-to videos, troubleshooting tips, and more. And it’s safe to say that none of them kept their printed product manuals to pull out at a moment’s notice. Instead, they’ll likely start searching the internet for answers to their product questions. The downside? You can’t always control what appears at the top of the search results and it could be information that isn’t applicable to your products or isn’t what you’d like customers to see. The best way to prevent this from happening is by including a QR code, NFC tag, or text activation on your product label so customers can easily access accurate product information curated by your business.

Amplify Your Marketing Campaigns

Every marketing campaign launched must have a corresponding digital element to truly amplify your campaign efforts and drive stronger results. Using Lumavate, you can quickly create engaging digital experiences to pair with your marketing campaigns to generate more conversations, brand engagement, and increased revenue.

Give Your Trade Show Booth Attendees a Digital Resource

Every visitor that stops by your trade show booth is a potential customer for your business, but it can be challenging to have active conversations with every single one of them. That’s why you have to find ways to connect with these visitors both in-person and digitally so you don’t miss out on any potential opportunities. Adding a digital element to your booth makes it possible for visitors to quickly access more information about your company and products, schedule a meeting with your sales team, share resources with colleagues, and more. It’s a great way to increase the ROI of your booth investment and eliminate the cost of handing out printed materials at your booth.

Make Your Trade Show Booth Interactive

Your trade show booth is often a major investment for your business and each time you want to change the graphics, messaging, etc. is another cost. One way to offset this ongoing cost is to incorporate a QR code or NFC tag on your physical booth that ties to a digital experience with product-specific content, videos, interactive product images, and more that can be easily changed based on the products you want to promote in your booth. It’s also a great way to interact with your audience who may not want to engage in a conversation at your booth but are interested in learning more about your company and product offerings.

Simplify Your Booth Management Process

It’s time intensive to prepare your team to work your company’s booth at a trade show. It requires oversight into booth scheduling, educating the team on the key talking points, training on using the lead capture system, and so much more. And it’s complicated by the fact that most of the team members working your booth have other responsibilities so they aren’t spending time preparing for the trade show until they actually arrive onsite. That’s why it’s so important to provide your team with a digital experience at their fingertips that contains all of the information they need to effectively work the booth and drive the best results for your business during the event.

Increase Your Product Registration Rates

The standard printed product registration card included in product packaging doesn't work anymore. Consumers don’t want to fill it out or take the time to drop it in the mail. Instead, it usually ends up in the trash without your brand capturing their valuable contact information. It’s time to ditch the printed product registration card and go digital. Using Lumavate, you can tie a QR code, NFC tag, or text to your product packaging that immediately takes new customers through an online product registration process resulting in more registrations for your business.

Make It Easy to Share Resources

Your company has invested in creating a ton of great marketing and sales resources that are designed to be used throughout various stages in your sales process. The problem? It’s often hard for your sales team to locate these resources so they can easily share them with customers. That’s where Lumavate comes in. Our platform allows you to create a portal for your sales team to easily access sales resources to share in conversation with customers or send directly to them via email or text.

Make a Memorable First Impression

You’re not the only business reaching out to your target accounts. They’re hearing from your competitors on a regular basis plus a ton of other brands for unrelated products and services. You have to do something different to stand out to earn their time. A personalized microsite curated for their company is a major differentiator. Using Lumavate, it’s possible to create and manage personalized microsites for every account you target to generate a positive first impression and earn the first meeting.

Capture Leads 24/7

Your digital experiences need to be a lead generation magnet for your sales team and constantly send leads directly to your customer relationship management (CRM) 24/7. With Lumavate, we make it extremely easy for you to incorporate reusable lead registration functionality into your digital experiences and have the data sent automatically into your system of record.

Accelerate Your Timeline to Close

Every moment matters when you finally have a sales opportunity with one of your target accounts. This is heightened when a competitor is also being evaluated at the same time. That's why it’s critical to make lasting impressions throughout the process and provide a personalized experience for the account is a definite way to stand out. Using Lumavate, you can quickly create and launch highly-personalized digital experiences for each target account that include personalized videos, sales process checklist, detailed information about your products, contact information for key members of your team, and more. This personalization provides one place for your target account to go for any information on the opportunity with your business and highlights the level of effort and commitment your team is putting in to win their business.

Empower Your Sales Team

One of the most crucial components to the success of your sales team is ongoing enablement. While some of this enablement can definitely occur in-person, it’s imperative that your business provides your sales team with on-demand enablement resources they can access at any time. Using Lumavate, you can create a sales enablement digital experience that gives your team a checklist of content to review, access to on-demand training videos and resources, and much more. Plus, it’s always available to them on any device: mobile, tablet, and desktop so they can easily access it no matter where they are.

Deliver an Exceptional Product Onboarding Experience

First impressions matter. The initial experience your customers have with their new product is a prime example. Your new customers will make quick assumptions about your brand and products based on what they experience the first time using your product. That’s why a digital product onboarding experience that gives new customers step-by-step instructions for using their new product can ensure their first experience is an extremely positive one.

Reach Your Customers with Mobile Messaging

One of the best ways to connect with your customers is via SMS messages. With an open rate of 98 percent, text messaging far surpasses the engagement rates of any other marketing channel. Our platform makes it simple to drive text message opt-ins for your business, automatically handles the required double opt-in confirmation, and allows you to send real-time or scheduled text to your subscribers.

Pair Your Product Packaging with Digital

You’ve likely spent months perfecting your product packaging long before it ever hits the production lines and store shelves. This timeframe is often why many brands tend to choose product packaging designs and messaging that are evergreen. With Lumavate, you can keep your product packaging evergreen by incorporating a QR code, NFC tag, or text activation that gives your product packaging a digital element that provides detailed product information, helpful videos, manuals, seasonal content, and more.

Connect With Your Partners

The best partner relationships are when you treat your partner network as an extension of your business. This means they need access to the same information as your team that is customized to their role as a partner. Email is not the best channel for that type of communication. Instead, you have to provide a secure communications channel for your partners where you can share pertinent information that is relevant to their role and the products they offer. Our platform makes it extremely easy to launch a partner communications experience in just a few hours.

Turn Your Field Marketing Event into a VIP Experience

Every field marketing event your business hosts is an opportunity to create deep connections with your attendees and distinguish your brand from competitors. While the in-person experience is definitely critical, the overall event experience starts even sooner with the first outreach. Ditch the typical email invite with a registration landing page and create a highly-personalized digital experience that showcases the benefits of attending the event, a list of who else is coming, a preview of the menu, and more to turn this into a true VIP experience that drives attendance.

Streamline Access for Partners

Your partner network manages various systems and communication channels for their own business so layering on multiple systems and channels for your partnership isn’t going to be effective. Instead, you need to provide partners with a portal where they can easily access pertinent information about your products, partner program updates, update their account information, access marketing resources, place orders, and more. Using Lumavate, it’s simple to create a partner portal that works for your business.

Capture Real-time Customer Feedback

Your customers are constantly providing feedback on their experiences with your business and products. This can range from social media posts to online reviews to customer support calls and more. While all of these avenues are great ways for customers to share feedback, every company needs to measure their net promoter score (NPS) on a regular basis. Using Lumavate, you can easily use our NPS Customer Survey Template to quickly create and launch a customer survey that can be used at key moments in the customer journey.

Simplify the Warranty Registration Process

Your company’s product warranty has a set time period where the warranty covers designated items for the product and the start of this time period is often based on the date of purchase. This means you need customers to submit their warranty registration shortly after purchase so you can communicate with them and know when their warranty expires. The only way to encourage customers to fill out your warranty registration is by making the process extremely simple and dynamically pull in information such as the model number, serial number, and more. With our platform, you can provide your customers with a highly-personalized warranty registration process that allows them to submit this information in only a couple minutes.

Provide On-demand Product Training

While some products are super intuitive, other products require step-by-step instructions or mandated product training before a user can operate the product. No matter what level of training is required, the best way to deliver this product training is an on-demand digital experience that customers can access at any time. Using Lumavate, you can build and continually update product training digital experiences that provide step-by-step instructions, tutorial videos, operator’s manuals, troubleshooting tips, and more to ensure your customers are well-equipped to successfully use your product.

Digital Experiences for Every Moment

Create digital experiences for every touchpoint in the customer journey from product packaging to product registration to onboarding to customer support and so much more. What do you want to create first?