Hospitality

Make Mobile Your Most Used Amenity

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Create Mobile Moments

A Five-Star Guest Experience

Your guests’ comfort is your number one priority. And since they have their phones on them always, you should use mobile to make sure they’re as comfortable as possible. It’s about so much more than making them download an app for the few nights of their stay. It’s about meeting them in every moment with easily-accessible mobile experiences that will make their experience as luxurious and personalized as possible.

Bringing Mobile to Life for Hospitality

When you think differently about mobile, the possibilities for how you can engage guests become endless. Here are a few ideas to get you in a new mobile mindset:

  • Provide Mobile Check-In

    Allow guests to skip the line with a mobile check-in experience, no download required.

  • Simplify Room Requests

    Give your guests total control over their room preferences before they arrive.

  • Keyless Room Entry

    Ditch the key cards and let your guests enter their room with a quick tap of their phone.

  • Make Recommendations

    Personalize recommendations based on preferences they selected before they arrived.

  • Order via Mobile

    Let them quickly order room service, more towels, or a wakeup call–no landline required!

  • Text with Concierge

    Let guests chat with the front desk, and book experiences with the concierge.

  • Control the Room

    Let them control the room temperature, TV, lights, and more–right from their smartphone!

  • Book It Again

    Capitalize on that post-vacation high with bounceback offers and an easy way to book again.

More Engaging Mobile Experiences

When you build mobile experiences with Lumavate, you open a world of possibilities. You can incorporate more personalized mobile touchpoints into every moment of your customer journey, meaning more opportunity for engagement and more opportunity to win brand loyalty. And, since mobile experiences built with Lumavate don’t require a download, you’ll see higher adoption and engagement than with a traditional native mobile app.

Schedule a Demo

Ready to Start Providing Five-Star Mobile Experiences?

We’re helping hotels and resorts think differently about how they can use mobile to engage their guests. We’d love to help you do the same! Schedule a demo with us today to learn more about the power of our platform.