Today’s consumers are constantly on-the-go, so when you manage to grab their attention, you have to provide a memorable experience that is personalized and compelling to where they are in your brand’s customer journey. That’s where Lumavate comes in. Our platform makes it possible for you to quickly create and launch digital experiences for every moment of the customer journey from in-aisle to online to repeat purchase to loyalty program and beyond.
Our platform makes it easy for you to create digital experiences that drive revenue and increase brand loyalty for your business. Check out some of our best-in-class solutions.
Bring your products to life by incorporating QR codes or NFC tags on packaging that provides access to product information, videos, manuals, and more.
Help your brand stand out in the aisle amongst competitors to drive more sales in-store.
Increase your product sales in-store by combining your shopper campaign with a digital element.
Tie a digital element to your next marketing campaign and watch your results soar.
Amplify the results of your product launch with a digital experience that highlights the new product and provides exclusive content.
Add mobile messaging as a channel in your marketing strategy and make it simple for customers to opt-in to receive text messages from your brand.
Help customers find the best product for their needs through an interactive quiz.
Provide a digital concierge shopping experience and help your customers find and purchase the products they need based on information they share.
Incentivize your customers for their brand loyalty with a loyalty program that provides points of their previous purchases, referrals, social media posts, and more.
Inspire customers with a digital lookbook that provides ideas on how to incorporate your products into their lives.
Launch a NPS survey in only a few minutes and know where you stand with your customers.
Allow customers to easily opt-in to receive marketing emails from your brand.
You’ve likely spent months perfecting your product packaging long before it ever hits the production lines and store shelves. This timeframe is often why many brands tend to choose product packaging designs and messaging that are evergreen. With Lumavate, you can keep your product packaging evergreen by incorporating a QR code, NFC tag, or text activation that gives your product packaging a digital element that provides detailed product information, helpful videos, manuals, seasonal content, and more.
The in-aisle experience is more crowded than ever before making it extremely difficult to stand out from the competition. Your brand has to implement disruptive marketing strategies to grab attention and increase product sales. Using Lumavate, you have multiple ways to disrupt the in-aisle experience and drive sales for your business.
You’re focused on improving the shopping experience both in-store and online to drive sales for your brand and this often involves a number of touchpoints throughout the shopping experience. Our platform can help take these efforts to the next level with interactive elements that drive sales, social engagement, brand awareness, and loyalty.
Every marketing campaign launched must have a corresponding digital element to truly amplify your campaign efforts and drive stronger results. Using Lumavate, you can quickly create engaging digital experiences to pair with your marketing campaigns to generate more conversations, brand engagement, and increased revenue.
A product launch is a great way to introduce your new product offering to customers to drive awareness, product interest, and sales. It also creates a lasting impression with customers that can be hard to overcome if the first impression isn’t positive. It’s important to harness the excitement around this product launch and amplify it with a corresponding digital experience that helps provide more context about the product, shares exclusive content and special offers, and more to ensure the first impression is a positive one.
One of the best ways to connect with your customers is via SMS messages. With an open rate of 98 percent, text messaging far surpasses the engagement rates of any other marketing channel. Our platform makes it simple to drive text message opt-ins for your business, automatically handles the required double opt-in confirmation, and allows you to send real-time or scheduled text to your subscribers.
The in-aisle and online shopping experience can be overwhelming for customers especially if they’re buying a new product type for the first time. Providing an interactive quiz that helps customers find the best product for their needs can be a major differentiator for your brand that drives product sales and brand loyalty. It also helps ensure your customers are likely to be happy with their new product purchase since it was recommended based on your expert guidance.
Everyone loves the VIP treatment and it’s easy for you to provide that type of experience to your customers digitally with a guided shopping experience. Using your digital concierge, you can ask customers key questions about their product needs, likes and dislikes, and more to help curate a collection of products for the customer to purchase. This guided shopping experience gives every customer the VIP treatment 24/7 from anywhere.
Loyal customers who promote your brand to their friends, family, and colleagues are the creme de la creme. While brand advocates are likely to share about your brand on their own, the results can be amplified when you incentivize this behavior with a loyalty program. Using Lumavate, you can launch a loyalty program that provides points based on purchases, customer referrals, social media posts, and more to encourage your most loyal customers to advocate even more for your brand.
One of the best ways to highlight the aesthetics of your products is with a digital product lookbook. Unlike a traditional product guide, a curated product lookbook isn’t focused on sharing product specifications and instead showcases how products would visually incorporate into a customer’s daily lives. A product lookbook generates excitement from customers about your products and can drive customers to purchase more products than originally anticipated since a lookbook often pairs multiple products together visually.
Your customers are constantly providing feedback on their experiences with your business and products. This can range from social media posts to online reviews to customer support calls and more. While all of these avenues are great ways for customers to share feedback, every company needs to measure their net promoter score (NPS) on a regular basis. Using Lumavate, you can easily use our NPS Customer Survey Template to quickly create and launch a customer survey that can be used at key moments in the customer journey.
Email is the most common channel for customer communications which is why it’s imperative to make the email opt-in process as seamless as possible for your customers. Our platform makes it simple to collect email opt-ins as a standalone landing page or included in any other type of digital experience such as a microsite, mobile apps, portal, and more.
