Friday, February 2, 2018

Ways to Reach Your Guests Beyond Their Room

The hospitality industry has a reputation of putting customers first–from the installation of phones in guest rooms to today’s norm of all-access fast Wifi for all guests. As plane tickets and gas prices have become more affordable, people are traveling faster and farther than ever before. Today’s travelers are now seeking highly personalized guest experiences catered around their stay instead of simply a bed and a good deal. Hospitality brands have an opportunity to equip their guests with the mobile technology to seamlessly transition a simple hotel stay to an individualized adventure, fostering brand loyalty while increasing guest satisfaction. Check out our infographic to learn creative ways you can engage your guests beyond their hotel room.